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FAQ’s

How does my child transition to Westpark?

  • We recognize that each child’s requirements are unique and are equipped to handle varying schedules and needs.
  • When a child joins our family, we follow standard protocol to ensure a smooth and pleasant experience for him/her and the parents.
  • Prior to a child’s first day, we offer 3 transition days where you are welcome to join your child and help him/her settle in their new routine and classroom.

How much time do children spend outdoors daily?

  • Children spend approximately 2 hours engaging in outdoor play and activities each day.
  • Our outdoor spaces are organized and separated by grade and offer age-appropriate interactive equipment and engagement to promote physical activity and skill development.

What are the classroom ratios?

  • In the toddler classroom, the ratio is 1:5 with a maximum capacity of 15 children led by 1 early childhood educator and 2 assistant teachers.
  • In our preschooler classroom, the ratio is 1:8 with a maximum capacity of 16 children led by 1 early childhood educator and 1 assistant teacher.

How do I make payments for my child?

  • Payments can be made through pre-authorized debits (PAD), 6 postdated cheques (for the year), or cheques. Payments will be scheduled for the first of every month.
  • Returned cheques will be subject to a $25 fee per cheque. Following two subsequent missing payments, your child will not be permitted to attend till the dues are cleared.

What is Westpark’s withdrawal policy?

  • Westpark requires a written notice 30-days prior to the withdrawal of any student.

Are food allergies and/or dietary needs accommodated?

  • We try to accommodate the needs of all our children. Currently we offer vegetarian and halal meal options.
  • For a specific allergy/dietary requirement, please contact the office.

When is a child considered sick?

  • If a child is unwell, the child must be kept home for a minimum of 48 hours. Before returning, the child must be symptom free or have a doctors note confirming he/she is not contagious.
  • If a fever develops while in our care, parents will be notified and must collect the child immediately.
  • If a child has pinkeye, the child must be kept home for 48 hours after drops were first administered.
  • If a child has diarrhea, the child must be kept home. If diarrhea occurs in our care, parents will be notified immediately, educators will monitor the child and may request for your child to be picked up.
  • We will use of discretion to determine if a child is not well enough to participate. Children who are unwell or showing symptoms will be separated from the rest of the class and cared for by the management.

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