Privacy Policy
Our Commitment to Privacy
WestPark Early Learning Centre values our customers, individuals involved in the care of service users/service users, clients, and partners and respects your privacy.
We may collect or share personal information, under certain circumstances, without the knowledge and consent of the individual (or his/her parents/legal guardian):
- In the interests of the individual and consent cannot be obtained immediately, such as when the individual is seriously ill or mentally incapacitated.
- If seeking consent might jeopardize the purpose for collecting the information, as in the context of an investigation of a breach of agreement or a contravention of federal or provincial law; or if there is an emergency where the life, health, or security of an individual is threatened.
This policy describes the personal information we collect about you, why we collect it, how we use it, and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information.
If our information practices change, we will post an updated policy on our website. If we change the policy in a material way, we will provide appropriate notice to you. You may exercise your choices about how we collect and use your information consistent with this policy at any time. If you have any questions about our privacy policy, please contact us.
We fully conform to applicable privacy laws in Canada and the United States (US).
What kind of information does WestPark Early Learning Centre collect?
We may collect personal information from you, such as:
- Current and previous names, gender, date of birth, social insurance numbers, personal health numbers, marital and family status, nationality, citizenship, passport information, work permit information, veteran, minority, and disability status, and home and emergency contact information.
- Information on medical conditions, immunization history, allergies, and medications.
- Job application and background check information (e.g., resumes, references, and academic, criminal, credit, and work history).
- Professional affiliations, status, and membership information.
- Driving records and driver’s license information.
- Benefits and pension enrollment and maintenance information, including spouse and dependent names, addresses, and birthdates.
- Tax and banking information.
- Compensation information.
- Performance behaviors and appraisals.
- Internet or other electronic network activity.
- Geolocation information.
- Medical information relating to fitness for work, leaves of absence, disability benefit eligibility, and accommodation needs.
- Results of drug, alcohol, or other substance testing.
- Information collected through corporate security and workplace video surveillance systems.
- Information collected through corporate electronic devices (such as laptops/mobile devices), audiovisual devices, network, and information technology systems.
- Any other staff personal information necessary for purposes of managing the employment relationship.
- Financial information (e.g., banking information on personal cheques, direct deposit applications, or pre-authorized debit applications) from members/clients.
Why do we collect personal information?
We collect personal information to assist us with screening staff members and facilitating a safe, nurturing, and supportive learning environment at our centers. In addition to the terms set out in our staff privacy policy, we collect personal information as part of our service provision to ensure:
- Safety of children and adults accessing our services.
- Parents/carers or emergency contacts can be reached as needed.
- Issue reminders and important updates through our email and apps.
- The most suitable response to any healthcare situation that may occur.
- Collecting fees, issuing vouchers, and/or submitting government remittances.
We also collect personal information to establish business relationships, as part of a contractually obligated service/product, and for attending events.
The collection of personal information is also a requirement of the Child Care & Early Years Act, as enforced by the Ministry of Education and as required by the local Public Health Unit.
How does WestPark Early Learning Centre use my personal information?
In addition to the service delivery use mentioned in previous sections, we may use your personal information in the following ways:
- To communicate with you and to send you information by email, postal mail, telephone, text message, or other means about our products, services, contests, and promotions, unless you have directed us not to contact you with promotional communications.
- To help us address problems with and improve our website design, products, and services.
- To protect the security or integrity of our website and our business.
- To contact you if necessary.
You always have the choice not to receive marketing information or calls. For instructions on opting out, please contact us.
Does WestPark Early Learning Centre share my information?
WestPark Early Learning Centre does not disclose personal information to individuals, organizations, or corporations outside of our organization except with the consent of the individual or as required by law. We do, however, share personal information with third parties engaged to assist us in providing services to you or to carry out one or more of the purposes described above.
We may also share your personal information under these circumstances:
- With our various marketing service providers who manage our customer information and perform services on our behalf.
- When we team up with another company to offer or provide products, services, or promotions to our customers.
- If necessary, in our good faith judgment, to comply with laws or regulations or in response to a valid subpoena, order, or government request.
How long is my personal information kept for?
WestPark Early Learning Centre retains personal information only as long as it remains necessary or relevant for the identified purposes and in accordance with legal requirements.
We retain and securely destroy personal information in accordance with our Records Management Policy.
How do I access or change my information?
WestPark Early Learning Centre endeavors to maintain accurate records of your personal information; however, this cannot be achieved without your help.
You can ask us to update your personal information by contacting us or, if you access our service, do so yourself by logging into our parent portal.
How does WestPark Early Learning Centre protect children’s privacy online?
WestPark Early Learning Centre is concerned about the privacy and safety of children when they access our services or use the Internet. We will never knowingly request personal information online from anyone under the age of 16 without prior verifiable parental consent.
How do I contact you?
For questions about our privacy policy, to make choices about receiving promotional communications, or to update your personal information, you can contact us at inquiry@westparkelc.com.
